Privacy Policy

Introduction

Don Logistics Inc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

Don Logistics Inc collects personal information such as name, phone number, email address, company name, and any information submitted through our forms. We collect this information when you:

• Fill out a contact form or request a quote
• Apply for a job or driver position
• Subscribe to our newsletter
• Communicate with us by phone, email, or other means
• Use our freight or logistics services

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information
• Pages visited and time spent
• Referring website information

How We Use Information

We use this information to communicate with customers, provide services, respond to inquiries, process quotes and shipments, and send informational or promotional messages where consent has been given. Specifically, we use the information we collect to:

• Provide and manage our freight and logistics services
• Process quotes, shipments, and service requests
• Communicate with you about your shipments and account
• Send service updates, dispatch communications, and appointment reminders where you have opted in
• Respond to your inquiries and provide customer support
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and ensure security

How We Share Information

We may share personal information with service providers who help us operate our business, including:

• Carriers and logistics partners necessary to fulfill shipments
• Payment processors
• Service providers who assist our operations
• Legal authorities when required by law

We do not sell your personal information to third parties. We do not share your information with third parties for their own marketing purposes without your explicit consent.

SMS Consent and Mobile Information

When you provide your phone number and opt in to receive SMS messages from Don Logistics Inc, you consent to receive text messages at the phone number you provided. Message types may include service updates, dispatch communication, appointment reminders, account notifications, and other informational or promotional messages as applicable.

SMS consent is not a condition of purchase or service. You may opt out at any time.

SMS consent is not shared with third parties. Phone numbers collected for SMS purposes are not shared with third parties or affiliates for marketing purposes. We will only use your phone number to send you the SMS messages you have consented to receive.

Message frequency may vary. Message and data rates may apply. Reply STOP to any message to opt out. Reply HELP for help. After opting out, you will no longer receive SMS messages from us unless you re-subscribe.

Carriers are not liable for delayed or undelivered messages.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Opt out of SMS messages by replying STOP

Cookies

We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:

Don Logistics Inc

Des Plains, IL
Email: dispatch@donlogistics.com
Phone: (786) 672-3848